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Privacy & Cookies Policy

Privacy Policy

Privacy Policy We are committed to safeguarding the privacy of our website visitors; please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. This policy is divided into two parts: • Part A includes basic information about SOTREX LTD Legal; • Part B is concerned with our use of personal data generally By using our website and agreeing to this policy, you consent to our use of cookies in accordance with the terms of this policy. PART A: SOTREX LTD Legal (1) Contact details If you have any questions about this privacy policy or our treatment of your personal information, please write to us: • by email to sales@sotrex.co.uk; or • using our website contact form; or • by post to SOTREX LTD, Saltworks, Paradise Lane, Church Minshull, Nantwich, Cheshire CW56EE, UK. PART B: PERSONAL DATA (3) Information we may collect from you We may collect, store and use the following kinds of personal information: (a) information about your computer and about your visits to and use of this website (including your IP address, geographical location, browser type and version, operating system type and version, referral source, length of visit, page views, website navigation paths and service usage); (b) information relating to any transactions carried out between you and us on or in relation to this website, including information relating to any purchases you make of our goods or services; (c) information that you provide to us for the purpose of subscribing to our website email notifications and/or newsletters; (e) information that you send to us in order to obtain a quotation for our products; (f) any other information that you choose to send to us. (4) Using your personal information Personal information submitted to us via this website will be used for the purposes specified in this privacy policy or in relevant parts of the website. We may use your personal information to: (a) administer the website; (b) improve your browsing experience by personalising the website; (c) send statements and invoices to you, and collect payments from you; (f) send you general (non-marketing) commercial communications; (g) send you email notifications which you have requested; (h) send to you our newsletter (you can inform us at any time if you no longer require marketing communications); (i) deal with enquiries and complaints made by or about you relating to the website. (5) Other disclosures We may disclose information about you to any of our employees, officers, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes as set out in this privacy policy. In addition, we may disclose your personal information: (a) to the extent that we are required to do so by law; (b) in connection with any legal proceedings or prospective legal proceedings; (c) in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk); (d) to the purchaser (or prospective purchaser) of any business or asset that we are (or are contemplating) selling; and (e) to any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information. (7) Security of your personal information We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information. We will store all the personal information you provide on our secure (password- and firewall- protected) servers. All electronic financial transaction data associated with transactions you make on or in relation to our website will be encrypted using SSL technology. Of course, data transmission over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet. You are responsible for keeping your password and user details confidential. We will not ask you for your password (except, of course, when you log in to the website). (9) Policy amendments We may update this privacy policy from time-to-time by posting a new version on our website. You should check this page occasionally to ensure you are happy with any changes. We may from time to time also notify you of changes to our privacy policy by email. (10) Your rights You may instruct us to provide you with any personal information we hold about you. Provision of such information will be subject to: (a) the payment of a fee (currently fixed at £10.00); and (b) the supply of appropriate evidence of your identity (for this purpose, we will usually accept a photocopy of your passport certified by a solicitor or bank plus an original copy of a utility bill showing your current address). We may withhold such personal information to the extent permitted by law. You may instruct us not to process your personal information for marketing purposes by sending an email to us. In practice, you will usually either expressly agree in advance to our use of your personal information for marketing purposes, or we will provide you with an opportunity to opt-out of the use of your personal information for marketing purposes. (11) Third party websites The website contains links to other websites. We are not responsible for the privacy policies or practices of third party websites. (12) Updating information Please let us know if the personal information which we hold about you needs to be corrected or updated.

Cookies Policy

Cookies policy By using our website, you agree to our use of web cookies. See our privacy policy for details. (13) About cookies Our website uses cookies. You consent to our use of cookies in accordance with the terms of this policy. Cookies are small text files stored on your computer while you are visiting a website. Cookies help make websites work. They also provide us with aggregated information about how users interact with our site. We use this information to try to improve your experience on our website. We may use cookies to remember personal settings you have chosen at our website. Most of the cookies we set are automatically deleted from your computer when you leave our website or shortly afterwards Complete information about the cookies we may set on your browser appears below. (14) How we use cookies Cookies do not contain any information that personally identifies you, but personal information that we store about you may be linked, by us, to the information stored in and obtained from cookies. We may use the information we obtain from your use of our cookies for the following purposes: (1) to recognise your computer when you visit our website; (2) to improve the website’s usability; (4) to analyse the use of our website; (5) in the administration of this website; (6) to personalise our website for you, including targeting advertisements which may be of particular interest to you. (16) Third party cookies When you use our website, you may also be sent third party cookies. We use Google Analytics to analyse the use of this website. Google Analytics generates statistical and other information about website use by means of cookies, which are stored on users' computers. The information generated relating to our website is used to create reports about the use of the website. Google will store this information. Google's privacy policy is available at: http://www.google.com/privacypolicy.html

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